Billing & Plans

Plans, pricing, invoices, and lifetime deals

Plan Comparison

Compare FirmWork plans — Starter (free), Growth, Business, Professional, and Enterprise.

Upgrading Your Plan

How to upgrade, downgrade, or change your FirmWork subscription plan.

Overage Capacity Blocks

How to purchase additional capacity blocks for projects, archives, and drawings.

Promo Codes and Lifetime Deals

How to use promo codes and redeem lifetime deal keys for permanent access.

AI Assistant Add-on

How AI credits work — every plan includes monthly credits, query costs are weighted by type, and one-time top-up packs cover busy months.

Pausing Your Account (Vault Mode)

Pause your subscription into vault mode: projects archived and read-only, nothing deleted, no charge, and one click to resume. Explains what happens immediately and what resuming does and does not restore.

Cancelling Your Subscription

How to cancel a FirmWork subscription, what you keep, and why cancelling is not the same as deleting. You keep full access to the end of the paid period, then move to the free plan with nothing removed.

Deleting Your Account

How to permanently delete your FirmWork account: export first, typed confirmation, an emailed code, then a 30-day grace period you can cancel during. Explains what is retained afterwards and why.

Charged for a PDF editor?

FirmWork (previously called Doclio) is construction drawing and document management software, not a PDF editor. If you have been charged for a PDF or document-conversion subscription, here is how to identify the merchant and get your money back.

FirmWork

Drawing & Document Collaboration for Construction

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© 2026 Littlebird Australia Pty Ltd ABN 83 111 099 775, trading as FirmWork. All rights reserved.
Registered office: Level 3, 1060 Hay Street, West Perth, WA 6005, Australia.

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