Terms of Service, Privacy Policy, and other legal documents.
The terms that govern your use of the FirmWork construction management platform. Covers your account, subscriptions, AI credits, content ownership, acceptable use, and liability.
How FirmWork collects, uses, shares, and protects your personal data and project content. Includes our sub-processor list, data retention periods, and your GDPR rights.
When and how FirmWork issues refunds. Covers the 30-day window on first subscription charges, pro-rated refunds on annual cancellations, AI credits, capacity overages, third-party purchases, and EU/UK cooling-off rights.
How FirmWork protects your project data. Covers hosting, data residency, encryption, authentication, row-level security, sub-processors, data export and deletion, vulnerability disclosure, and the certifications we do and don't hold.
What is and isn't allowed on FirmWork — prohibited content and conduct, how we enforce, how to report abuse or illegal content, our DMCA copyright process, and cooperation with law enforcement.
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